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Upcoming events

Why tackling tenancy fraud matters


Progress in tackling tenancy fraud has stalled in recent years. Research undertaken by the Tenancy Fraud Forum and the London Borough of Financial Investigators Group, supported by key stakeholders such as G15, CIPFA, CIH and the National Fraud Initiative, have resulted in a new formula to calculate the financial value of detecting tenancy fraud.

If you want to find out how your housing association or council should value every tenancy fraud that is detected, listen to this panel of national tenancy fraud experts.

This session will cover:

  • Why value tenancy fraud
  • How to value tenancy fraud (practical advice)
  • Benefits that can be realised as a result

Guest speakers

Arun Chauhan Trustee Director, Fraud Advisory Panel (chair)

Arun is a trustee director of the anti-fraud charity Fraud Advisory Panel. He is also the director and founder of Tenet Law, a niche law firm which provides advice on financial crime compliance, fraud investigations and recovery from losses arising out of dishonest conduct. He advises companies and not-for-profit organisations including housing associations. Arun regularly speaks on fraud-related issues in the housing association sector for the National Housing Federation and is an expert engaged by the BBC.

Alan Bryce Non-Executive Director, Tenancy Fraud Forum

Alan is a Non-Executive Director of the Tenancy Fraud Forum and former Head of Counter Fraud at both the Audit Commission and Charity Commission. Alan developed the award winning annual publication, Protecting the Public Purse – fighting fraud in local government. He has a MSc In Counter Fraud & Counter Corruption. His dissertation on “The Nature and Extent of Tenancy Fraud” was the first academic study of tenancy fraud in the UK. The findings of that research remain the current accepted estimate of the scale of tenancy fraud and constituted the original evidence base for the Prevention of Social Housing Fraud Act.

Benjamin Urquhart Assistant Principal Officer, Northern Ireland Housing Executive

Ben is an Assistant Principal Officer in the Northern Ireland Housing Executive (NIHE), working in the Housing Information and Tenancies team. This team is responsible for development of tenancy fraud policy, statistical reporting to the Department for Communities, as well as coordinating the NIHE’s involvement in the National Fraud Initiative. Ben joined the organisation in 2006, initially working in the North Belfast area where, as a frontline housing officer, he saw the impact of tenancy fraud first-hand. He brings this experience to his current role formulating the NIHE’s response to tenancy fraud.

Nicola Evans Tenancy Fraud Manager, L&Q

Nicola has two decades of experience working with both Housing Associations and Local Authorities investigating tenancy fraud. She has always been a real advocate for tackling housing fraud and is a board member with the Tenancy Fraud Forum. Nicola has recently joined L&Q as the new Tenancy Fraud Manager and is in the process of setting up a new specialist team to deal with all tenancy fraud matters for the organisation.

Stephanie Toghill Housing Investigations Manager, Royal Borough of Kensington and Chelsea

Stephanie works for the Royal Borough of Kensington and Chelsea, creating their first specialist housing investigations team. She began tackling tenancy fraud as a specialist Investigator more than 15 years ago. Previously she was seconded to the CIH and, as part of the Making Best Use of Stock team, travelled the country gathering and sharing best practice in tackling tenancy fraud. Stephanie has supported many providers to set up their tenancy fraud teams and also advised on the Prevention of Social Housing Fraud Act 2013. She is a co-founder of the Tenancy Fraud Forum, a not for profit dedicated to supporting social housing providers to fight tenancy fraud.

Visit our Preventing Charity Fraud website to secure your place.


19 October 2021


10:00 - 11:00 (BST)


Zoom webinar



Costs Free